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Plano Fire-Rescue Associates, Inc. (PFRA)
Privacy Policy
Effective Date: 1/1/2026
Last Revised: 4/12/2026

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1. Overview

Plano Fire-Rescue Associates, Inc. (“PFRA,” “we,” “our,” or “us”) is committed to protecting the privacy of our members, donors, volunteers, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.

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2. Information We Collect

  • Personal Information

    • We may collect personal information that you voluntarily provide, including:

    • Name

    • Email address

    • Phone number

    • Mailing address

    • Membership or affiliation details

    • Donation or payment information (processed via third-party providers)

  • Non-Personal Information

    • We may automatically collect limited non-personal data such as:

    • IP address

    • Browser type

    • Device information

    • Pages visited and time spent on the site

 

3. How We Use Your Information

PFRA uses collected information to:

  • Communicate with members and supporters

  • Provide updates, newsletters, and announcements

  • Process memberships, registrations, and donations

  • Support PFRA programs, events, and outreach

  • Maintain and improve our website and services

  • Comply with legal and regulatory requirements

 

4. Sharing of Information

PFRA does not sell, rent, or trade your personal information. We may share information only in the following circumstances:

  • With trusted service providers (e.g., payment processors, email platforms) to support operations

  • When required by law or to protect PFRA’s rights and operations

  • With your consent

 

5. Payment Information

All financial transactions are processed through secure third-party providers (e.g., PayPal or similar platforms). PFRA does not store full credit card or banking information on its systems.

 

6. Email Communications

PFRA may send emails related to:

  • Announcements and organizational updates

  • Events and programs

  • Membership and administrative notices

  • Email communications may include an unsubscribe option as required by law. Please note that opting out may limit your ability to receive important PFRA updates.

 

7. Data Security

PFRA implements reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and absolute security cannot be guaranteed.

 

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain organizational records.

 

9. Children’s Privacy

PFRA does not knowingly collect personal information from children under the age of 13. If such information is identified, we will take steps to remove it.

 

10. Third-Party Links

Our website may contain links to external websites. PFRA is not responsible for the privacy practices or content of those sites.

 

11. Your Choices and Rights

You may:

  • Request access to or correction of your personal information

  • Request removal of your information from our records (subject to legal requirements)

  • Opt out of non-essential communications

  • To make a request, contact us using the information below.

 

12. Changes to This Policy

PFRA may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

13. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:
 

Plano Fire-Rescue Associates, Inc.
3948 Legacy Dr., STE 106 PMB 274
Plano, Texas 75023

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End of Policy

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